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Intel Technology India is hiring Messaging Engineer

Company Name: Intel Technology India Private Limited

Job Description: Messaging Engineer

Job reference: 718112

Work Experience: 3 – 5 Years

Work Location: Bangalore

Education: UG - Any Graduate
PG - Any Postgraduate
DOCTORATE - Doctorate Not Required

Job Description
You will be working on key technologies and solutions including Exchange, Outlook, Unified Messaging, Anti-spam, E-mail encryption, Push mail, Active Directory, and Security products.

Responsibilities include:
(1) Design & Engineering: Define, develop and test the messaging system. Conduct experimental tests, analyzes engineering options, and use technical data to determine feasibility. Test new features and capabilities of existing Messaging systems and new. Own the first implementation/deployment; define training plans & handoff to daily operations. Optimize systems for performance & cost. Responds to customer/client feature requests. Test product features, upgrade methods etc.

(2) Level 3 Operations: Provide 3rd level support and own escalations to vendor as well as end-user escalations and requires being in the on-call with other Messaging Engineers. Establish & improve the operations model. Analyze, propose and implement improvements, proactive fixes and general support within the service line.

(3) Architecture: (Limited initially, but the scope of this will grow with time) Own product roadmaps and work with vendors to influence the technology direction. Define the integration of communications products for optimal user experience and efficient collaboration.

Desired Profile
Automation, and development/scripting skills.

Willing to learn Messaging solutions like Exchange 2010/2013, Outlook 2010/2013, Unified Messaging, Anti-spam, e-mail encryption. Added benefit to have experience in IronPort, Microsoft Office applications, Active Directory, McAfee, etc.

High energy and/or motivation coupled with the flexibility this role demands

Good organization, Time and Project management skills.

Develop customer service skills and the ability to demonstrate excellent written / verbal communication and interpersonal skills
Ability to thrive in an ambiguous and rapidly changing environment, and employ time management skills to juggle multiple project activities.

Contact Details: Intel Technology India Private Limited, Devarabisanahalli Village, Sarjapur Ring Road, Bangalore - 560 103


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