IBM India is hiring Incident Manager for GTS and SD in India

Company Name: IBM India Limited

Job Description: Incident Manager - GTS - SD in India

Job Code: SO_DEL-0560452

Work Experience: 3 – 8 Years

Work Location: Bangalore

Education: UG - Any Graduate - Any Specialization

PG - Any Postgraduate - Any Specialization

DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required

Job Description

Good understanding of infrastructure technologies (Intel/ Unix, Servers, Middleware, Email and Messaging Services and Networking, etc). Liaise with the Customer as focal point for all high priority & major incidents reported. Represent the team and IBM India while leading a Sev1 and Major incident. Provide technical direction and coordination to the resolver groups involved. Provide support and participate in the Change Control Board and change control process. Provide appropriate inputs to the problem management process, RCA preparation Develop an understanding of the clients organizational structure and infrastructure environment Drive group chats and bridge calls effectively to resolve incidentsPossess excellent written and verbal communication skills Prior experience of sending out executive alerts/ communication mailersHandle conflict situations and make quick decision while driving incidents Manage and drive third parties to the quick resolution of incidents Use Escalation matrix appropriately to get appropriate level of focus from technical teams and management. ITIL certification is preferred but no mandatory

Desired Profile

English: Fluent

Contact Details: IBM India Ltd, Embassy Golf Links Business Park, Block A, Ground Floor, Embassy Cypress Pt, Indiranagar-Koramangala Intermediate Ring Rd, Bangalore – 560 017

Telephone: 080-5177 7962 or 080-5177 7963

Website: http://www.ibm.com/in/en/

Ready to Make an Impact? Join Accenture's Team as a Quality Engineer (Tester)

Entity Name: Accenture India Private Limited Role in the Project: Quality Engineer (Tester) Work Location: Bengaluru – Full time Project Position Overview: Facilitates the development of comprehensive solutions through collaborative team efforts and seamless integration of diverse disciplines, aimed at expediting project delivery and ensuring high standards across the application lifecycle. Implements rigorous testing protocols encompassing security, API functionality, and regression testing. Designs and executes automation strategies, develops automated scripts, and assists in configuring data and environments. Engages in code evaluations, monitors performance, and identifies defects to foster continuous enhancement of the end-to-end testing process. Required Skills: Proficiency in Salesforce Testing Preferred Skills: Familiarity with Salesforce Lightning Web Components, and Salesforce Development Minimum Experience: At least 3 years of relevant experience Educational

Business intelligence Analyst (Tableau, PLSQL) Job at Thomson Reuters

Entity Name: Thomson Reuters Job Name: Sr. BI Systems Analyst Work Location: Hybrid – Full time Qualification: A bachelor's degree in computer science, statistics, business, or a related discipline, or equivalent professional experience. Job ID: JREQ174000 Role Overview: At Thomson Reuters, your work will influence and lead the global knowledge economy. Our technology powers global markets and supports professionals worldwide in making critical decisions. You'll collaborate with top industry minds on diverse projects, developing innovative solutions that yield impactful results. As a premier provider of intelligent information, we value your unique insights to help drive our business forward and advance your career. In the role of Sr. BI Systems Analyst, you will be pivotal in defining, managing, and overseeing the workflow, lineage, and quality of our data across multiple platforms and for various users and applications. This position demands strong technical

Sasken Communication Technologies is hiring US Recruiter

Company Name: Sasken Communication Technologies Private Limited Job Description: US Recruiter Work Experience: 1 - 5 Years Work Location: Bangalore Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) Job Description The candidate should have complete understanding of the US recruitment process. Will be accountable for end to end recruitment, which includes sourcing of profiles from various channels, job portals, linkedIn, etc., screening of profiles, doing an initial round of screening and making sure that the candidate has all the required sets of mandatory skills and qualification, scheduling interviews with the panels, negotiation skills,etc. Candidates who have worked on skills related to smartphones, mobile technology, semiconductirs, multimedia, etc. will be preferred.

Job Openings in Bengaluru

Search This Blog