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EMC Data Storage Systems is hiring Solutions Architect II


Company Name: EMC Data Storage Systems India Private Limited

Job Description: Solutions Architect II

Work Experience: 4-8 Years

Work Location: Bengaluru

Principal Duties and Responsibilities:
Holds responsibility for achieving the EMC Bar of Excellence as the highest level of Customer Satisfaction for every customer. Contributes to the development of strategies, policies and best practices through participation in team meetings and other direct contributions. Develops and cultivates strong customer relationships ensuring a ''Customers for Life'' relationship. Adheres to and utilizes proper Escalation and Change Control procedures. Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Stays current on technical specifications for hardware/software requirements of EMC and industry products through professional associations, trade journals, networking, and associated training and seminars. Actively works to educate others on potential problems and resolutions. Under the direction of the Program/Project Manager provides technical implementation expertise for assigned engagements. Participates in the installation, customization, and integration of an EMC solution. Works closely with EMC,partner and customer personnel to optimize the result for the customer. Maintains awareness of existing or potential customer software/hardware situations. Proactively alerts Program/Project Manager and sales team of potential problems based upon strong working knowledge of software/hardware compatibility within the customer''s environment Supports Project and Program Managers in the design and development of the technical content defined in the Statement of Work. Designs the EMC solution. Prepares technical architectural and implementation design documents and works with the Project Manager to develop the Implementation plan. Works closely with the Project Manager to define project deliverables and schedules. Helps to identify and leverage EMC and Partner Resources in order to satisfy the technical needs and objectives of the implementation. Participates as a junior technical resource in the pre-sales qualification and the delivery of the technical architectural design, strategies and plans that will be a delivered in the engagement. At the PM and SA direction, develops and articulates solutions based on a customer''s strategic business or technical requirements ascertained from working with multiple business units across the customer''s organization. EMC Proven Professional Certification desired. 
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