Skip to main content

Replicon Software India is hiring Customer Success Specialist

Replicon Software India is hiring Customer Success Specialist


Company Name: Replicon Software India Private Limited

Job Description: Customer Success Specialist

Working Experience: 6-10 Years

Work Location: Bengaluru

Job ID: 200

Number of openings: 5 nos

Responsibilities:
Engage and individually manage a large volume portfolio of key customer accounts

Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution

Oversee the successful implementation/configuration of Replicon’s product suite for each customer account by working with an Implementation Specialist

Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe

Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action

Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.)

Qualifications
Bachelor’s Degree or equivalent work experience in the software industry

6-10 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications

Extensive technical account management & customer engagement experience

Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft)

Excellent written & verbal communication skills

Experience working with senior executive level personnel in customer accounts

Company Address: Replicon Software India Private Limited, # 28, Ground Floor, 3rd Main Road, 1st Cross Ashwini Layout, 100 Feet Road, Ejipura, Koramangala, Bengaluru – 560047,

Telephone: 4013 0444

Must be willing to work in North American business timings

Popular posts from this blog

Ready to Make an Impact? Join Accenture's Team as a Quality Engineer (Tester)

  Entity Name: Accenture India Private Limited Role in the Project: Quality Engineer (Tester) Work Location: Bengaluru – Full time Project Position Overview: Facilitates the development of comprehensive solutions through collaborative team efforts and seamless integration of diverse disciplines, aimed at expediting project delivery and ensuring high standards across the application lifecycle. Implements rigorous testing protocols encompassing security, API functionality, and regression testing. Designs and executes automation strategies, develops automated scripts, and assists in configuring data and environments. Engages in code evaluations, monitors performance, and identifies defects to foster continuous enhancement of the end-to-end testing process. Required Skills: Proficiency in Salesforce Testing Preferred Skills: Familiarity with Salesforce Lightning Web Components, and Salesforce Development Minimum Experience: At least 3 years of relevant experience Educational

Business intelligence Analyst (Tableau, PLSQL) Job at Thomson Reuters

  Entity Name: Thomson Reuters Job Name: Sr. BI Systems Analyst Work Location: Hybrid – Full time Qualification: A bachelor's degree in computer science, statistics, business, or a related discipline, or equivalent professional experience. Job ID: JREQ174000 Role Overview: At Thomson Reuters, your work will influence and lead the global knowledge economy. Our technology powers global markets and supports professionals worldwide in making critical decisions. You'll collaborate with top industry minds on diverse projects, developing innovative solutions that yield impactful results. As a premier provider of intelligent information, we value your unique insights to help drive our business forward and advance your career. In the role of Sr. BI Systems Analyst, you will be pivotal in defining, managing, and overseeing the workflow, lineage, and quality of our data across multiple platforms and for various users and applications. This position demands strong technical

Propel Your Career as a Staff Engineer in Camera IP Design Verification with Qualcomm

  Company Name: QualComm India Private Limited Job Name: Camera IP Design Verification - Staff Engineer Job ID: 3053403 Work Location: Bengaluru Qualification and Experience: A Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or a related discipline, along with at least 4 years of experience in Hardware Engineering or a relevant field.  An advanced degree, such as a Master's, in Computer Science, Electrical/Electronics Engineering, Engineering, or a related area, coupled with a minimum of 3 years of experience in Hardware Engineering or a related domain. A Doctorate (PhD) in Computer Science, Electrical/Electronics Engineering, Engineering, or a related field, complemented by a minimum of 2 years of experience in Hardware Engineering or a related professional sphere. Job Description As a pioneering force in technology, Qualcomm consistently challenges the limits of what's achievable to facilitate forthcoming experiences and spearheads