Skip to main content

Replicon Software is hiring Customers Success Specialist – 5 Openings

Company Name: Replicon Software India Private Limited

Job Description: Customers Success Specialist – 5 Openings

Job Reference: 200

Work Experience: 8 – 12 Years

Work Location: Bangalore

Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Job Description
It has come to our notice that certain people claiming to represent Replicon have been making calls to candidates .Please be aware that Replicon does not encourage nor is associated with any 3rd party vendors/consultants for this role .We are not liable for any claims or promises made by unauthorized parties.

Position Overview
As a Customer Success Specialist, you will be responsible for ensuring that Replicons customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and high return on investment. Leveraging your technical and consultative skills, you will achieve these goals by understanding the customers overall business objectives and provide recommendations on how to get the most out of Replicons solutions within their business environment. Successful candidates thrive on creating value for clients, have exceptional client servicing skills, and are comfortable working in a fast-paced environment with multiple/competing priorities.

Responsibilities:
Engage and individually manage a large volume portfolio of key customer accounts
Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution
Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist
Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.)



Desired Profile
Qualifications:
Bachelors Degree or equivalent work experience in the software industry
6-10 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications
Extensive technical account management & customer engagement experience
Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft)
Excellent written & verbal communication skills
Experience working with senior executive level personnel in customer accounts
Must be willing to work in North American business timings

Contact Details: Replicon Software India Private Limited, #28, Ground Floor, 3rd Main Road, 1st Cross Ashwini Layout, 100 Ft Road, Ejipura, Koramangala, Bangalore -560038

Tel: +91 80 4013 0444 

 Website: http://www.replicon.com
Labels:

Popular posts from this blog

Ready to Make an Impact? Join Accenture's Team as a Quality Engineer (Tester)

  Entity Name: Accenture India Private Limited Role in the Project: Quality Engineer (Tester) Work Location: Bengaluru – Full time Project Position Overview: Facilitates the development of comprehensive solutions through collaborative team efforts and seamless integration of diverse disciplines, aimed at expediting project delivery and ensuring high standards across the application lifecycle. Implements rigorous testing protocols encompassing security, API functionality, and regression testing. Designs and executes automation strategies, develops automated scripts, and assists in configuring data and environments. Engages in code evaluations, monitors performance, and identifies defects to foster continuous enhancement of the end-to-end testing process. Required Skills: Proficiency in Salesforce Testing Preferred Skills: Familiarity with Salesforce Lightning Web Components, and Salesforce Development Minimum Experience: At least 3 years of relevant experience Educational
Post a Comment
Read more

Business intelligence Analyst (Tableau, PLSQL) Job at Thomson Reuters

  Entity Name: Thomson Reuters Job Name: Sr. BI Systems Analyst Work Location: Hybrid – Full time Qualification: A bachelor's degree in computer science, statistics, business, or a related discipline, or equivalent professional experience. Job ID: JREQ174000 Role Overview: At Thomson Reuters, your work will influence and lead the global knowledge economy. Our technology powers global markets and supports professionals worldwide in making critical decisions. You'll collaborate with top industry minds on diverse projects, developing innovative solutions that yield impactful results. As a premier provider of intelligent information, we value your unique insights to help drive our business forward and advance your career. In the role of Sr. BI Systems Analyst, you will be pivotal in defining, managing, and overseeing the workflow, lineage, and quality of our data across multiple platforms and for various users and applications. This position demands strong technical
Post a Comment
Read more

Sasken Communication Technologies is hiring US Recruiter

Company Name: Sasken Communication Technologies Private Limited Job Description: US Recruiter Work Experience: 1 - 5 Years Work Location: Bangalore Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) Job Description The candidate should have complete understanding of the US recruitment process. Will be accountable for end to end recruitment, which includes sourcing of profiles from various channels, job portals, linkedIn, etc., screening of profiles, doing an initial round of screening and making sure that the candidate has all the required sets of mandatory skills and qualification, scheduling interviews with the panels, negotiation skills,etc. Candidates who have worked on skills related to smartphones, mobile technology, semiconductirs, multimedia, etc. will be preferred.
Read more