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ACS of India is hiring Project Leader – Transition

Company Name: ACS of India Private Limited

Job Description: Project Leader – Transition

Work experience: 6 – 11 Years

Work location: Bangalore

Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Job Description
Utilize and support repeatable project processes and standard work products and tools.

Analyze & document client current and future state processes using process flow diagrams, process assessments, and other requirements capture tools

Ensure work flow and operational processes are effective and efficient for future operations

Identify and escalate HR or performance issues with the trainers to Transition Manager

Ensure all transition deliverables are complete, thorough and of high quality

Assist in training Operations Staff and coordinating knowledge transfer activities

Analyze and Document Facilities, Application, Mailroom, and Workflow requirements

Prepare test cases and scripts for User Acceptance testing

Proactively identify and escalate issues and risks to the Transition Manager

Accurately track project tasks and deliverable status

Desired Profile
Has experience executing transition activities for a single functional area or tower within Finance and Accounting in a BPO industry.

Experience in achieving transition knowledge transfer objectives.

Has experience in future state process flows, identifying change controls, risks, compliance concerns, and contractual or legal requirements while operationally efficient solutions and delivery capabilities.

Specific experience in F&A Business Process reengineering is preferred.

Proven ability in process mapping and redesign

International client management exposure is required.

Willing to work on shift schedule

Contact Details: ACS, A Xerox Company, Level 1, Creator Block, International Tech Park Whitefield, Bangalore 560 066

Phone: 080 4119 0100


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