Skip to main content

Walk-in Interview on 30 June 2018 at HCL Technologies for IT Service Desk Dc-ops RDS L1 and L2 GAM L1 and L2

Walk-in Interview on 30 June 2018 at HCL Technologies for IT Service Desk, Dc-ops, RDS L1& L2, GAM L1 &L2

Entity Name: HCL Technologies Limited

Job description: IT Service Desk, Dc-ops, RDS L1& L2, GAM L1 &L2

Work Experience: 1 – 6 Years

Education: Graduate – Specialization in IT domain

Salary Scale: Rs 200,000 to 650,000 per annum

Work location: Bengaluru

Desired profile
Candidates should have good knowledge in system Troubleshooting.
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users  Route problems to internal 2nd and 3rd level IT support staff.  Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.  Administer and provide User account provisioning.  Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.  Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.  Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs  Perform user account management activities  Escalate complex problem to appropriate support specialists  Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products .


Mention Veena S on the top of resume and on HCL Form also.

Interview Venue
HCL Technologies Ltd, Plot No. 3, Surya Sapphire, Hosur Road, Near D-Mart, 1st Phase, Electronic City, Bengaluru 560100

Contact Person: Ms. Veena, 
Email ID: veena-s@hcl.com
Telephone: 080 6626 8375
Date and time: 30TH June 2018 12.00 PM onwards

Company profile
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 7.8 billion for 12 months ended 31st March 2018.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.

Popular posts from this blog

Ready to Make an Impact? Join Accenture's Team as a Quality Engineer (Tester)

  Entity Name: Accenture India Private Limited Role in the Project: Quality Engineer (Tester) Work Location: Bengaluru – Full time Project Position Overview: Facilitates the development of comprehensive solutions through collaborative team efforts and seamless integration of diverse disciplines, aimed at expediting project delivery and ensuring high standards across the application lifecycle. Implements rigorous testing protocols encompassing security, API functionality, and regression testing. Designs and executes automation strategies, develops automated scripts, and assists in configuring data and environments. Engages in code evaluations, monitors performance, and identifies defects to foster continuous enhancement of the end-to-end testing process. Required Skills: Proficiency in Salesforce Testing Preferred Skills: Familiarity with Salesforce Lightning Web Components, and Salesforce Development Minimum Experience: At least 3 years of relevant experience Educational

Business intelligence Analyst (Tableau, PLSQL) Job at Thomson Reuters

  Entity Name: Thomson Reuters Job Name: Sr. BI Systems Analyst Work Location: Hybrid – Full time Qualification: A bachelor's degree in computer science, statistics, business, or a related discipline, or equivalent professional experience. Job ID: JREQ174000 Role Overview: At Thomson Reuters, your work will influence and lead the global knowledge economy. Our technology powers global markets and supports professionals worldwide in making critical decisions. You'll collaborate with top industry minds on diverse projects, developing innovative solutions that yield impactful results. As a premier provider of intelligent information, we value your unique insights to help drive our business forward and advance your career. In the role of Sr. BI Systems Analyst, you will be pivotal in defining, managing, and overseeing the workflow, lineage, and quality of our data across multiple platforms and for various users and applications. This position demands strong technical

Propel Your Career as a Staff Engineer in Camera IP Design Verification with Qualcomm

  Company Name: QualComm India Private Limited Job Name: Camera IP Design Verification - Staff Engineer Job ID: 3053403 Work Location: Bengaluru Qualification and Experience: A Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or a related discipline, along with at least 4 years of experience in Hardware Engineering or a relevant field.  An advanced degree, such as a Master's, in Computer Science, Electrical/Electronics Engineering, Engineering, or a related area, coupled with a minimum of 3 years of experience in Hardware Engineering or a related domain. A Doctorate (PhD) in Computer Science, Electrical/Electronics Engineering, Engineering, or a related field, complemented by a minimum of 2 years of experience in Hardware Engineering or a related professional sphere. Job Description As a pioneering force in technology, Qualcomm consistently challenges the limits of what's achievable to facilitate forthcoming experiences and spearheads