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Intel Corporation hiring for IT System Engineer — R and D Server Farm


Company Name: Intel Corporation

Job Description: IT System Engineer — R and D Server Farm

Job Number: 705752

Description
We are game changers, plain and simple. Step inside our world and you will find one brilliant mind after another - current and future leaders - all working together in a spirit of collaboration that is simply contagious.

Goal of our department:
The Munich Engineering & Supply Chain IT (ESIT) department supports the global information technology architecture and hardware/software applications for Intel's Mobile and Communications Group. This includes the supply chain solutions, data centers, backup and restore, compute and build infrastructure and enterprise applications. The key business for ESIT Munich is the R&D community for mobile phone hardware and software development.

Goal of the position:
As a member of a global support team the System Engineer supports the operation of engineering compute farms and R&D databases. The main focus of the role is solving of 2nd and 3rd level support tickets covering the area of RD engineering including compute servers based on SuSE and Ubuntu Linux, login/name services and MySQL databases.

Tasks:
 Responsibilities will include but not be limited to:
 - Applies advanced troubleshooting to operational issues in a global compute farm environment
- Handling of 2nd level IT tickets, eg account creation, access management, system configuration, review and assign to 3rd level support
- Handling of 3rd level IT tickets, eg enhanced trouble shooting
- System monitoring and handling of deviations and alerts
- Integrates, installs, configures, tests, and supports compute environment systems with focus on the Linux platforms SuSE and Ubuntu but also supporting R&D MySQL databases
- Operation and configuration of other compute farm components eg:
- oCitrix terminal servers and VNC login servers
- oMySQL databases
- oLoad sharing facility (LSF)
- Proactively drives continuous improvement efforts to meet data center health goals, as well as emerging capacity and performance needs
- Interacts with end users, IT partners, system architects, and service and support teams worldwide
- Position will include on-call support out of office hours

Qualifications
- Bachelor's or a Master's degree in Computer Science, Computer Engineering or related fields
- Minimum of 2 years working experience in an IT service environment
- Proficient in Linux and Solaris operating systems. Windows would be an added advantage
- Good engineering skills in Linux (SuSE, Ubuntu) and Solaris server administration (familiarity with LDAP)
- Strong written and verbal communications skills
- Excellent English language skills - both written and spoken
- Patient and professional interaction with the end user
- Strong analytical and problem solving skills
- Proficient in Microsoft Office
- A team player
- Good time management abilities and flexibility on multiple task assignments
- Proactive problem solving abilities
- Ability to be flexible in working hours to interact with peers from other regions
- Familiarity with database hosting storage concepts and technologies (SAM)

Additional experiences desired:
- Experience with configuration management systems would be an added advantage
- Experience in a build environment (compile, link, LINT) would be an added advantage

Our job: Lead an industry, and change the world.

Job Category: Information Technology
Primary Location: Germany-Germany, Munich
Full/Part Time: Full Time
Job Type: Experienced
Regular/Temporary: Regular
Apply Before: Ongoing
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