Skip to main content

Walkins interview for customer support executive HCL infosystems Noida

HCL Infosystems requires for Customer Support Executives at office in D-233 Sector 63, Noida

Job Description: Customer Support Executives

Job Profile:
Responsible for handling the issues from the customer
Take inbound based voice calls
Resolve the issues and provide trouble ticket to the customer
Make entries in CRM regarding the issue and the resolution offered.
Update the CRM on a daily basis.
Escalate or transfer the call to Level 2 (L2) handling in case of further assistance is required for closing the issues.

Job Location: Noida

Qualification: Graduate/undergraduate

Experience: 0-1 year in any industry preferably Call Center

Working Time: Routine Shift (24*7)

Pay scale will be Rs 8000-Rs 9000 per/Month

Date of Walkin: 11-10-2012 to 13-10-2012 and 16-10-2012 & 17-10-2012

Walkin Time: 9:00 AM to 1:00 PM

HCL Infosystems Limited
D-233, Sector 63, Noida


Popular posts from this blog

Exciting Opportunity: Seeks Skilled Gen AI & LLM Engineers

  Entity Name: Job Name:  Gen AI & LLM Engineer Work Experience: 2 plus years Work Location: Bengaluru – Full time Essential skills: PostgreSQL, Kafka, NodeJS, openAI, GenAI Job Description Do you have a keen interest in generative AI, ChatGPT, and large language models (LLMs)? Bot9, a cutting-edge platform for GenAI-driven customer support and sales automation, is on the lookout for a committed Machine Learning intern to become a part of our forward-thinking team. This role offers a remarkable chance to gain practical experience and contribute to pioneering projects in a vibrant and rapidly evolving setting. Key Responsibilities: - Contribute to the development and implementation of GenAI solutions to elevate our customer support and sales automation platform. - Enhance the platform by adding innovative AI capabilities, with a strong emphasis on generative AI and LLMs. - Work closely with our team to integrate the platform with a variety of third-party

Intel Technology India is hiring Systems Engineer Android

Company Name: Intel Technology India Private Limited Job Description: Systems Engineer Android Work Experience: 10 – 15 Years Work Location: Bangalore Education: UG - B. Tech/B.E. PG - M. Tech, DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required Job Description Software Engineers conduct or participate in multidisciplinary research and collaborate with design, layout and/or hardware engineers in the design, development, and utilization of productivity enhancement layout tools and design rule checkers, electronic data processing systems software. Determines computer user needs, advises hardware designers on machine characteristics that affect software systems such as storage capacity, processing speed, and input/output requirements, designs and develops compilers and assemblers, utility programs, and operating systems. Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education, judgem

IBM India is hiring Incident Manager for GTS and SD in India

Company Name: IBM India Limited Job Description: Incident Manager - GTS - SD in India Job Code: SO_DEL-0560452 Work Experience: 3 – 8 Years Work Location: Bangalore Education: UG - Any Graduate - Any Specialization PG - Any Postgraduate - Any Specialization DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required Job Description Good understanding of infrastructure technologies (Intel/ Unix, Servers, Middleware, Email and Messaging Services and Networking, etc). Liaise with the Customer as focal point for all high priority & major incidents reported. Represent the team and IBM India while leading a Sev1 and Major incident. Provide technical direction and coordination to the resolver groups involved. Provide support and participate in the Change Control Board and change control process. Provide appropriate inputs to the problem management process, RCA preparation Develop an understanding of the clients organizational structure and infras