Company Name: Ridgetop Dental International Private Limited
Job Description: Treatment Coordinator
Work Experience: 1-3 Years
Work Location: Bengaluru
Qualifications:
Excellent interpersonal skills/ Strong customer service ethic
Friendly, reliable, detail oriented, multi-tasker
Team player with good work ethic
Motivated and positive
Duties:
New Patient interviews/patient relations
Educating and discussing the dentist's treatment plan, after the
dentist has diagnosed and reviewed the treatment with a patient
Discussing dental benefits when applicable. Sending pre-estimates
and following up with patients
Presenting fees and giving estimates of treatment.
Documenting financial arrangements/commitments to pay
Implementing financial policies
Educating patients about veneers, implants, crowns, bridges, Ortho,
Perio and any other treatment that was diagnosed by the dentist
Tracking and calling patients with treatment incomplete
Sending follow-up letters
Utilizing technology in the office, e.g. digital photos, intra oral
camera photos when
educating patients and discussing treatment
Dealing with difficult patients and doing public relation calls to
patients
Monitoring treatment plans and case acceptance
Monitoring production and collections
