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Adobe India is hiring Delivery Manager - DMS


Company Name: Adobe India Private Limited

Job Description: Delivery Manager - DMS

Work Location: Bengaluru

Job Number: 20939

Responsibilities:-

Recruit, manage, mentor and professionally develop a team of consultants
Manage utilization goals to ensure performance against plan
Employ sound expense management guidance and practices tied to team financial spending objectives
Provide support and guidance to consultants on technical, delivery and operational issues
Conduct regular 1-on-1 sessions with team members and provide relevant feedback and updates to team members and upper management
Perform tactical team management activities as required including timesheet approval, coordination of team meetings, completion of HR related tasks and planning of team events
Develop solid relationships with key colleagues in all functional areas across the organization
Review and approve project proposals (scope, level of effort estimates and schedules)
Develop and maintain positive relationships with key client stakeholders to ensure client satisfaction. This includes but is not limited to quarterly business reviews and client visits.
Serve as second point for client escalations, after the team-lead (if relevant)
Report client engagement status and other relevant business metrics to upper management on a regular basis
Represent Consulting team at conferences, industry events and trade shows. Seek out speaking engagements to promote and brand professional services
Perform end of quarter reconciliation activities as required
Make final determinations on process for staffing consulting engagements and support RMO function efficiency
Develop and implement delivery processes to improve engagement efficiency, increase productivity and mitigate risk
Contribute to the development of strategic goals and planning of the Consulting organization
Execute annual performance review processes for team members to promote consultant job satisfaction and professional growth
Develop and nurture reciprocal relationship with upper management
Consistently maintain team morale, especially in times of change

Requirements:-

BS degree in Computer Science (or equivalent), Advanced degree preferred
9+ years business intelligence / web analytics /  experience or equivalent industry experience
2+ years exceptional people management experience,  2+ years project management experience
Strong leadership skills including the ability to develop, influence and motivate a team to maximize results
Exceptional written and verbal communication skills; ability to interact and communicate with all levels of an organization both internally and externally
Ability to lead, collaborate, triage and make decisions in a fast paced, changing environment
Strong client service orientation; demonstrated ability to build effective working relationships with client stakeholders
Ability to translate client/business requirements into business solutions and successfully position with clients
Demonstrated proficiency in team management and consulting delivery including financial management
Excellent analysis and problem solving skills
Commitment to company values and business objectives
In-depth knowledge in one or more of the following subject matter areas preferred: business intelligence, Web analytics, optimization, digital asset management, search and/or content management and related industry best practices